Quality Assurance

What You Need to Know About User Acceptance Testing

Krešimir Galić



What You Need to Know About User Acceptance Testing

User Acceptance Testing (UAT) follows a relatively simple technique. It is one of the most crucial steps in software testing which comes at the end of the process. Let's guide you through these techniques.

What You Need to Know About User Acceptance Testing 

To know about User Acceptance Testing (UAT) follows a relatively simple technique. It is one of the most crucial steps in software testing which comes at the end of the process. It ensures that the system fulfills the audience's expectations and satisfies its demands and that users can traverse it easily.

The testing procedure should be well-planned and completed in advance so that the development team can address bugs and performance issues prior to the product's official release. Let us take a trip down to see what User Acceptance Testing entails. 

What Is User Acceptance Testing? 


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User Acceptance Testing (UAT) is a procedure to determine whether the system complies with user needs. It makes sure the system's end-user will feel at ease using it in practical situations.  A tester verifies the app's usability, the interface's clarity, and the user's level of pleasure.

It is carried out when actual users of the system are utilizing it. This testing follows the unit test, integration test, system test, and final testing. 

The Goals of User Acceptance Testing 

What you must know about User Acceptance Testing is that software undergoes acceptance testing after unit, integration, and system testing. This testing helps to:

  • Verify that the system satisfies the needs of the business. It makes sure that the system is well-designed enough to assist the project's stakeholders in effectively achieving their objectives. 

  • Make sure the system can accommodate real-world situations. 

  • Locate discrepancies and resolve them. This involves finding bugs that might have been overlooked during development. 

  • Fulfill every need for a finished product's functionality. 

Types of User Acceptance Testing 

Types of UAT

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Alpha Testing 

Alpha Testing

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Before a product is made available to the general public or every data consumer, alpha testing is done to find any potential problems or defects, and it is typically conducted by the project team in the development environment before it is even made available to customers or outside testers. The main purpose is to carry out actions that a regular user would take. 

The development teams then make fixes and enhance the usability of the product based on the feedback they received from the alpha testers. 

Beta Testing 

Beta Testing

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Beta testing is commonly referred to as "field testing." It is the kind of UAT that supports the client environment and replicates the circumstances of actual system use. The project team solicits feedback from a group of potential customers during beta testing in order to identify bugs and improve the usability and performance of the final product. This application is put to the test in a real-world setting and is regarded as an example of an external user acceptance test. 

Beta testing lowers risks and failures while enhancing product quality through user validation. Before sending a product to the customer, it must pass one last test. Receiving direct user feedback is a big plus in this kind of testing. A product must ultimately be tested in a real-time setting.

Prior to the program being made available to all users, alpha and beta testing are conducted.

Operational Acceptance Testing 

Operational acceptance testing

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Operational acceptance testing, also known as production acceptance testing or operational readiness testing, is a sort of UAT that verifies the effectiveness of software maintenance procedures, user training algorithms, backup plans, and security checks. These user workflow validation tests confirm that the necessary procedures are in place to enable the use of the program or system. 

Black Box Testing 

Black Box

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Black Box Testing is used regularly by many QA and development teams for their UAT efforts. Although it is frequently characterized as "functional testing," however, it may also be somewhat viewed as a form of User Acceptance Testing.

It is a technique for testing software in which some functionalities are examined without exposing testers to the internal code structure. The user is simply informed of the requirements that the software must satisfy during black box tests; they are not aware of any code base.

Contract and Regulation Acceptance Testing 

Contract acceptance testing is done when software that has been built is tested in accordance with certain criteria and specifications that have been agreed upon in a contract, while the compliance of that software to regulations is checked during regulation acceptance testing, also referred to as compliance acceptance testing. All governmental and legal restrictions fall under this category. 

When the project team decides on the contract itself, they also outline the pertinent standards and requirements for acceptance. In addition, the experts must make sure the software complies with all applicable security, data protection, and other laws.

Prototype Testing 

Testing prototypes is an essential step in releasing any product, allowing the design and development teams to revise the solution to enhance its ultimate interface and usefulness before producing the actual version of the product. 

In order for users to test a product and ensure that it functions flawlessly, the developers distribute it to users. The users evaluate the initial draft and point out things that could be done better. Knowing and comprehending how the product will behave on the market aids developers.

When Is UAT Performed in Software Testing? 

Testing teams frequently do user acceptance testing during development. Although it's a frequent fallacy that the development team should validate user approval at the conclusion of the software testing cycle, most top QA teams prefer to beta test systems feature-by-feature in order to obtain thorough, data-driven feedback at each level of development.

Since a continuous feedback loop encourages flexibility, provides more space for development, and aids in more precise tailoring of the end needs of users, it is more effective than doing a single end-to-end user-acceptance test.

How is UAT Different From Other Levels of Testing?

  1. Users must be involved in this testing since they are crucial to UAT and design. They can accurately state where the app can succeed and fail in actual usage because they are familiar with real-world circumstances. 

  2. When conducting this type of testing, the major goal usually is to determine whether the system, software, or application is appropriate for the given user context or not, rather than looking for problems.

  3. Visual evaluation is a crucial component of UAT when assessing a test case and by conducting the tests manually, this is possible. 

  4. An additional advantage of conducting more manual UAT is that it can increase return on investment. 

How Do UAT Processes Help Ensure Quality Assurance? 

Prior to a product being released to the public or being delivered, UAT focuses on ensuring that it meets client requirements, much like any other type of standardized testing. A significant portion of software testing efforts focuses on the functionality of the system, designing, interpreting, and validating the technical specifications the finished product must meet before being released. User acceptance testing (UAT) frequently involves user test scripts or cases, documentation to record the outcomes of the testing, and confirmation of the product's quality as it progresses through the many testing rounds.

The outcomes of each UAT testing effort can inform the creation of better testing processes and test cases, as well as provide more tools, experience, and data for overall QA functions to improve their efficacy because QA is an ongoing, iterative, and specialized function embedded within an organization.

Through the formality of the testing procedure that surrounds it, UAT also helps the overall QA function of a company. Developers and QA testers may overlook whether the software is well-aligned with business needs because they are primarily trained to address functional concerns. But user acceptance testing verifies that the system properly satisfies both business needs and end-user expectations. 

Challenges in User Acceptance Testing 

  • Choosing which team members will be involved in this process is the first difficult task. 

  • The region of the crew members and whether or not you require a few shifts for a test determine the type of testing (in-person or self-paced). It can be done in person, remotely, or even both.

  • The actual use case is created throughout the process by which the software functional testing team configures and delivers the environment. Performance testing, for example, cannot be carried out in a situation where test data is lacking. For each, you must build up a different production environment.

  • The typical placeholder for the expected UAT standard time frame for an organization is chosen by the user.

  • Making sure documentation is generated and kept up to date for the entire project is another duty.

  • There is no such thing as a "one size fits all" exercise because not all consumers will be motivated, skilled, or have the time to do a thorough check.

  • Since test plans can be inaccurate, the quality assurance team, project manager, or any other human with knowledge of software testing is typically required to examine test plans.


What we know about user acceptance testing (UAT) is that it is one of the most crucial non-functional tests which helps establish whether a system complies with the acceptance criteria, gets it ready for release, and gives users a chance to review the product and assess how well it performs.

Business users are becoming more involved as firms adopt agile approaches for delivering software services and solutions. To certify that the system meets the criteria, the user or tester performs UAT. A thorough report is provided after each testing activity to assist the development team in optimizing the project and getting it ready for a successful release.

Working with our certified testing team will provide you with access to the technical expertise and industry knowledge you need to conduct effective acceptance tests for your company or brand. Consider contacting Front Tribe for acceptance testing services if you want to launch software that runs well. 

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